- Material and Carechevron_right
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material
- - Shell: 100% cotton
- - Filling: Long strand mulberry silk floss (100% silk)
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- Long strand mulberry silk floss
- The length of silk strands gives silk its strength. Long silk floss when stretched, is as fluffy as a cloud and more durable than short strands. Compared to tussah silk (which also comes in long strands), mulberry silk is much finer.
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- Full Transparency
- Though silk duvet cannot be washed, we added a zipper to the duvet shell, so you can open the duvet and check the inside, as we've used nothing but long strand mulberry silk and we stand behind our products.
Benefits of Silk
- - Hydration: Silk is less absorbent than cotton - your skin and strands will resist moisture loss
- - Hypoallergenic: Silk is naturally resistant to allergens such as dust mites, mould, and fungus
- - Eco-friendly: Silk is 100% biodegradable
Style
- Duvet has zipper closurecare
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Dos:
- Protect your duvet with a cover. Silk duvet cover recommended.
- Pure mulberry silk is naturally resistant to dust mites, mould, and moths. It’s also anti-odor and hypoallergenic. Just let it be. Preserve your duvet’s lightness and loft.
- Air in well ventilated area, preferably warm and dry, but out of direct sunlight. Do this before storing it away.
- Contact with water and chemicals (dry cleaning) will harden silk. Spot clean only, if necessary, with a white damp cloth.
- Don't wash or dry clean
- Don’t shake while airing out
- Don’t remove silk floss from the silk shell
- Don’t use compression or vacuum bags
- Don’t use moth balls
Don’ts - Packaging and Giftingchevron_right
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packaging
- Satin bag - Shipping and Returnchevron_right
shipping
Preparation time:
1-3 business days for regular products; 4-6 weeks for customized products; 6-8 weeks for customized silk scarves. If you need to place an urgent order, contact us at: info@softstrokessilk.com / 647-242-2392
Canadian Customers:
- Free Shipping: tracked parcel via Stallion: 1-2 weeks - Upgrade to Xpress: 2-3 business days - Upgrade to DHL/Purolator/EMS/UPS: 1-2 business days - Free Pick Up: Toronto customers can message us to arrange for pick up in the Liberty Village areaUS Customers:
- Standard shipping: Chit Chat with tracking. 1-2 weeks. Free shipping for orders over $45 CAD - Upgrade to Canada Post Xpress: 4-5 business days - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysAustralian & New Zealand Customers:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 7-9 business daysCustomers from Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysCustomers from the rest of Europe:
- Standard shipping: Chit Chat with tracking. 4-6 weeks - Upgrade to DHL/Purolator/EMS/UPS: 4-8 business daysOther International Customers:
- Standard shipping: Chit Chat 4-6 weeks. This does not include tracking once the parcel leaves the U.S. If you'd like to get tracking, please contact us.Return
We accept returns and exchanges within 30 days of delivery. Returned items must be unworn, unwashed, undamaged with all original tags attached. We do not accept returned items that have been worn, damaged, washed, or altered. Custom products, face masks and lingerie cannot be returned or exchanged. If you have received a defective product, please message us. The cost of sending the products back is the customer’s responsibility.- Customization and Bulk Orderchevron_right
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Customization & Bulk Order
- - We offer discounts and free upgraded shipping on bulk orders.
- - We can also customize the size and style for bulk orders only.
- - Please message us for details
- Notes chevron_right
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note
This listing is for bedding only. Other props in the photos are not includedsocial media
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