- Material and Carechevron_right
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Style
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Choosing Size and Style
- - We recommend reviewing popular sizes and shapes from the drop-down. Prices are also indicated
- - We accept custom size requests. Please message us for this option
- - For solid colours to order the Colour Sample Silk Fabric: click here Choosing Silk
- Classic silk scarves are typically made from 100% silk with different textures. Options include:
- - Silk charmeuse (default): soft, smooth, and lustrous
- - Silk twill: crisp finish and subtle sheen
- - Please note: If you prefer silk twill, there is a minimum order quantity of two scarves. Please message us for this option. Choosing Finish
- - Select machine stitched edges or hand rolled edges from the drop down
- - Please note: hand-rolled edges take longer to complete Image Quality
- - We recommend choosing quality, sharp images
- - We accept high-resolution images greater than 150 pixels per inch]
- - We accept file formats: JPEG, RGB, and CMYK
- - Please note: image resolution requirements increase if you select a large size scarf
- - Please scale the image to fit the dimensions of the scarf in the same aspect ratio (length and width proportions)
- - Please extend your image by 0.79 inch (2 cm) on all sides to account for the bleed. Since it may be difficult to print exactly to size, this step is necessary. For example, if you aim to print on a scarf that is 34 inches x 34 inches, the image size must be 34.79 inches x 34.79 inches
- - If any discrepancy remains, we've got a designer who can resolve any issues for an added fee
care
- - Due to the delicate nature of our printed scarves, we recommend gentle hand washing only. Steps:
- 1. Soak the scarf in a container filled with mild soap and lukewarm water
- 2. Wash and rinse by gently squeezing the scarf under running water. Do not rub or wring the fabric
- 3. Hang to dry
- 4. Steam on the low heat setting
- Check out our blog for more info How to take care of silk
- Packaging and Giftingchevron_right
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packaging
- - Option A: Grey velvet bag
- - Option B: No packaging to reduce our environmental footprint. We will carefully place your product in the mailer without extra packaging
- Shipping and Returnchevron_right
shipping
Preparation time:
1-3 business days for regular products; 4-6 weeks for customized products; 6-8 weeks for customized silk scarves. If you need to place an urgent order, contact us at: info@softstrokessilk.com / 647-242-2392
Canadian Customers:
- Free Shipping: tracked parcel via Stallion: 1-2 weeks - Upgrade to Xpress: 2-3 business days - Upgrade to DHL/Purolator/EMS/UPS: 1-2 business days - Free Pick Up: Toronto customers can message us to arrange for pick up in the Liberty Village areaUS Customers:
- Standard shipping: Chit Chat with tracking. 1-2 weeks. Free shipping for orders over $45 CAD - Upgrade to Canada Post Xpress: 4-5 business days - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysAustralian & New Zealand Customers:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 7-9 business daysCustomers from Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysCustomers from the rest of Europe:
- Standard shipping: Chit Chat with tracking. 4-6 weeks - Upgrade to DHL/Purolator/EMS/UPS: 4-8 business daysOther International Customers:
- Standard shipping: Chit Chat 4-6 weeks. This does not include tracking once the parcel leaves the U.S. If you'd like to get tracking, please contact us.Return
We accept returns and exchanges within 30 days of delivery. Returned items must be unworn, unwashed, undamaged with all original tags attached. We do not accept returned items that have been worn, damaged, washed, or altered. Custom products, face masks and lingerie cannot be returned or exchanged. If you have received a defective product, please message us. The cost of sending the products back is the customer’s responsibility.- Customization and Bulk Orderchevron_right
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Customization & Bulk Order
- Notes chevron_right
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note
Note: This listing is for one silk scarf only. Other props in the photos are not includedsocial media
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