- Material and Carechevron_right
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material
- - 100% silk
- - Both layers are silk crepe
- - Elastics with adjustable buttons
Benefits of Silk
- - Gentle on skin: Silk's soft and smooth surface doesn't cause irritation
- - Fewer skin problems: Silk is moisture-wicking, minimizing break outs
- - Breathable: Silk is lightweight - ensures you can breathe easily through multiple layers
- - Tightly woven: Silk threads are strong and durable
- - Hypoallergenic: Silk is antimicrobial, naturally resistant to dust mites, mould and fungus
care
- - Please ensure you wash your mask before the first use. We recommend gentle hand washing to maintain silk’s softness and lustre. Our recommended routine, even for a few masks, takes less than 10 minutes.
- 1. Soak the mask in a container filled with mild soap and cold lukewarm water, swishing it around for a few minutes
- 2. Wash and rinse by gently squeezing the mask under running water. Do not rub or wring the fabric
- 3. Lay flat to dry
- 4. Steam on the lowest setting
- Packaging and Giftingchevron_right
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packaging
- We are reducing our environmental footprint:
- - Our products are shipped without plastic packaging. They are only handled by the people who made them and the shipping staff, in a sanitary environment.
- - If you prefer extra packaging for more peace of mind, please add a note when checking out
- Shipping and Returnchevron_right
shipping
Preparation time:
1-3 business days for regular products; 4-6 weeks for customized products; 6-8 weeks for customized silk scarves. If you need to place an urgent order, contact us at: info@softstrokessilk.com / 647-242-2392
Canadian Customers:
- Free Shipping: tracked parcel via Stallion: 1-2 weeks - Upgrade to Xpress: 2-3 business days - Upgrade to DHL/Purolator/EMS/UPS: 1-2 business days - Free Pick Up: Toronto customers can message us to arrange for pick up in the Liberty Village areaUS Customers:
- Standard shipping: Chit Chat with tracking. 1-2 weeks. Free shipping for orders over $45 CAD - Upgrade to Canada Post Xpress: 4-5 business days - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysAustralian & New Zealand Customers:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 7-9 business daysCustomers from Finland, France, Germany, Iceland, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom:
- Standard shipping: Chit Chat with tracking. 3-4 weeks. Free shipping for orders over $100 CAD - Upgrade to DHL/Purolator/EMS/UPS: 2-3 business daysCustomers from the rest of Europe:
- Standard shipping: Chit Chat with tracking. 4-6 weeks - Upgrade to DHL/Purolator/EMS/UPS: 4-8 business daysOther International Customers:
- Standard shipping: Chit Chat 4-6 weeks. This does not include tracking once the parcel leaves the U.S. If you'd like to get tracking, please contact us.Return
We accept returns and exchanges within 30 days of delivery. Returned items must be unworn, unwashed, undamaged with all original tags attached. We do not accept returned items that have been worn, damaged, washed, or altered. Custom products, face masks and lingerie cannot be returned or exchanged. If you have received a defective product, please message us. The cost of sending the products back is the customer’s responsibility.- Customization and Bulk Orderchevron_right
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Customization & Bulk Order
- - We offer discounts and free upgraded shipping on bulk orders.
- - We can also customize the size and style for bulk orders only.
- - Please message us for details
- Notes chevron_right
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note
This listing is for one face mask only. Other props in the photos are not includedsocial media
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